Privacy Policy
Last updated: 1 January 2026
WhiteNWise Ltd is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we handle it.
1. Who we are
WhiteNWise Ltd ("WhiteNWise", "we", "us", "our") is a company registered in England and Wales. Our registered office is at Unit WH2.14, 75 Whitechapel Road, London, E1 1DU.
2. Data we collect
We collect personal data you give us when you:
- Request a quote or contact us through our website
- Refer a business to us
- Sign up for a partnership or affiliate programme
- Apply for a career opportunity
This typically includes your name, contact details (email, phone), business name, and the services you're interested in.
3. How we use your data
- To respond to your enquiries and provide quotes
- To process referrals and partnership applications
- To improve our website and services
- To send you marketing communications (only if you've opted in)
- To comply with our legal obligations
4. Lawful basis for processing
We process your data on the basis of your consent (when you submit a form), our legitimate business interests (responding to enquiries), and our legal obligations.
5. Who we share your data with
We share your data with energy, water, payment, legal and accountancy suppliers only when necessary to provide you with a quote. We never sell your data.
6. How long we keep your data
We keep enquiry data for up to 24 months. Active client data is retained for the duration of our service relationship plus 6 years for compliance purposes.
7. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Lodge a complaint with the ICO (ico.org.uk)
8. Contact
Email info@whitenwise.com with any privacy questions or to exercise your rights.