In April 2017, the UK opened its non-household water market to competition. Eight years later, fewer than 1 in 3 eligible businesses has switched.
Why so few have switched
The most common reason is awareness — many business owners simply don't know switching is an option. Water bills also tend to be smaller than energy bills, so it falls down the priority list.
What actually changes
The water arriving at your tap is identical. The pipes are unchanged. The wholesaler delivering the water is unchanged. Only the retailer billing you changes.
What you can expect
- Same water, same quality
- 5-20% savings for most businesses
- Cleaner consolidated billing across sites
- Smart meter alerts to catch leaks early
The switch takes 28 days. We handle every form. You sign once.